Becoming a supervisor can be an overwhelming transition that requires new ways of thinking, behaving and interacting with peers and direct reports. This workshop takes the supervisor through the basics of making that transition, and provides them with practical tools to deal with difficult situations while leading staff in achieving goals.
| Preparing for the Supervisors Role
Participants learn the basics of the supervising including making the leap from frontline to supervisor, key skills and behavioral changes required, roles and responsibilities and developing support systems..
Dealing with Performance Gremlins
Motivating for Performance Issues
“Excellent course – I plan to put these ideas and skills into practice immediately. I would like to see the VP’s and CEO do this course! ”
Participant, Norwest Labs
“Eye opening examples – very useful for success in the future – created involvement without feeling uncomfortable.”
Glenn D., Alberta
“Dianne’s passion for this subject shone through all the way! As an educator, it was a sincere pleasure to learn from her. As a beginning supervisor, I am sure that I will be referring to this course throughout my career. I have absolutely enjoyed myself as this course. THANKS!”
J. Manchak, Metro Community College
“I feel that every supervisor should take this course to improve their supervisory skills, responsibilities and best practices. They would have a clearer expectation of their jobs and responsibility to themselves s well as their employer.”
G. Seehagen, Engineer