| Module 1: Laying the Leadership Foundation
Participants define leadership, the difference between managing and leading, and the leader’s role in inspiring people to reach beyond the ordinary. Participants, in small groups, will also be assigned a project to complete in Module 8, which represents part of the learning in the program.
Module 2: Personal Leadership
Participants explore their own leadership style, how they impact others and where they need to develop in order to be a more effective leader. It is recommended that the Myers-Briggs Temperament Indicator be used in this workshop. based on its validity and wide use of applications for leadership.
Module 3: Five Leadership Practices
Using Kouzes & Posner’s Leadership Practices Inventory (LPI), participants assess their own leadership behaviors against five proven leadership practices. Participants then learn how to further develop these leadership practices, from behavioral changes to studying other ordinary people who become extraordinary leaders.
Module 4: Coaching Skills
Participants will learn and apply coaching skills to create a more positive work environment, enhance communication skills and improve employee performance (refer to “Coaching Skills for Managers & Supervisors” workshop).
Module 5: Dealing with Conflict
Participants will explore the reasons behind conflict, how people respond to conflict and how conflict can be addressed in a collaborative manner. By learning the conflict resolution process and personal conflict styles, participants learn how to address conflict personally and on the team (also what resources are available to them if the conflict continues).
Module 6: Coaching Teams for Performance
Participants will define teams and types of teams, how teams develop in stages, how to identify and address common team problems, and how to coach teams in meeting objectives and during times of change.
Using effective problem solving strategies/models, participants will learn how to identify, analyze and resolve actual problems in a team involvement. Also they will learn how to build consensus when applicable and how to facilitate the process of problem solving.
Participants will review the key learnings from the program, present their project assignments and develop an action plan for applying new leadership skills.
NOTE: It is recommended that this program be delivered over a period of 3-6 months, with fieldwork assignments in between; each module to help leaders integrate and apply the learning.